AAA has ended its relationship with Breakthrough Towing following a viral video that alleged the company was running a scam at a Detroit McDonald's that may have resulted in customers getting towed.
The auto club says it suspended Breakthrough's services as a towing provider on Sept. 7, the day the video was posted to YouTube, and, terminated the company on Sept. 14 following an investigation. Breakthrough had been a subcontractor for AAA since 2015.
"While the video is not referencing a AAA-related service request, the actions and behavior seen in this video are in no way tolerated and do not reflect the values of the AAA brand," says Susan Hiltz, a spokeswoman with AAA of Michigan.…